The Return of Romance – Emotions as a Success Factor in Project Management


In the age of automation, digital transformation, artificial intelligence and machine learning, the surprise couldn’t be any greater: humanity is back on everyone’s lips. Science fiction on the one hand, romance on the other – at first glance this looks surreal, yet it is actually quite logical. On the basis of knowledge available today, technology will only be able to imitate, but not replace, that which appears mysterious to many people: our own emotions. Now, in the course of digital transformation, we can conclude that the role of emotional intelligence has been underestimated far too long as a success factor at the workplace.

Every Project Is Only as Good as Its Team

Whether it’s in the IT industry or the agricultural sector – team players are more important than ever before and the importance of soft skills and social intelligence has been growing steadily for many years. Even the most competent staff members learn in groups characterised by diversity and benefit from the different perspectives and competencies of others. For this reason, being open to criticism and excellent communication should already be desired criteria in the recruitment process, which will be nurtured and developed as a competency in further career development. After all, a project’s success is ultimately dependent on employees being fully engaged and working together successfully as a team.


Great Atmosphere, Great Project Results

At the same time, group dynamics, which unfold in projects, can also put the project success at risk. A project can be stalled if skilled employees show little team spirit and consciously or unconsciously sabotage the group’s harmony. We have already reported that only around one in two projects are successful. Don’t leave the quality and success of your projects to chance. Invest in measures that promote cohesion and pay attention to how and whether different personalities should work together. This must be done in a professional manner while paying attention to emotions. Do not be afraid to make mistakes, but do take time to reflect: even the best leaders often fail due to seemingly banal, emotional hurdles such as lack of appreciation, few development opportunities or lack of motivation. If inconsistencies and misunderstandings arise, it is important to identify them immediately and sort them out before they lead to greater disruptions. Please note that Surwayne’s project monitoring solution can help you at any time :-)


Support at All Levels

The future success of your projects and company does not solely depend on the selection of the right employees and forming ideal teams. Above all, senior positions must be occupied by employees who have great thinking skills and, above all, who are sympathetic. According to a study by Accenture, only around 15 percent of business leaders are prepared for a workplace where emotional intelligence will play a significant role. The technical part is being pushed more and more into the background, whilst creativity and co-operation are increasingly in demand. Ultimately, business leaders have no choice but to take the initiative and open up to an ongoing learning process. Easy-to-implement measures such as regular online surveys of all parties involved in a project already enable managers to measure the project pulse and positively influence the team atmosphere.


Emotions Instead of Performance?

But how can emotion levels be measured at all or are we indiscriminately exposed to our employees’ emotions? How can the balance between different employees be established in practice in order to keep a project under control on an emotional level? And is it just going to be about how we feel and no longer about what we achieve? Not everything is programmable in a world that is determined by people. However, provide your project teams with tools that help them understand and evaluate emotions as a success factor. This results in identifying negative vibes before leading to problems in projects. In turn, this can mean the ultimate boost for the performance of your project members.

Summary: In an increasingly digitalised world, emotions continue to be the basis for human coexistence. Artificial intelligence can partly, and sometimes fully, replace thinking processes. However, the emotions of employees, who are one of the most critical success factors in projects, have not been able to be replicated so far. Use this opportunity and take the time to understand your employees and maintain control over the emotional aspects of your projects. How do you measure your company’s project pulse? Write to us and request a free live demo of Surwayne today!

Sign up for a free trial today

The full experience for 30 days. No credit card, no strings attached.
Jasmin Daneschumand

Thank you!

We will contact you soon!


Hosted in Germany
var gaProperty = 'UA-77554596-1'; // Disable tracking if the opt-out cookie exists. var disableStr = 'ga-disable-' + gaProperty; if (document.cookie.indexOf(disableStr + '=true') > -1) { window[disableStr] = true; } // Opt-out function function gaOptout() { document.cookie = disableStr + '=true; expires=Thu, 31 Dec 2099 23:59:59 UTC; path=/'; window[disableStr] = true; } if ( != 'localhost') { (function(i,s,o,g,r,a,m){i['GoogleAnalyticsObject']=r;i[r]=i[r]||function(){ (i[r].q=i[r].q||[]).push(arguments)},i[r].l=1*new Date();a=s.createElement(o), m=s.getElementsByTagName(o)[0];a.async=1;a.src=g;m.parentNode.insertBefore(a,m) })(window,document,'script','','ga'); ga('create', 'UA-77554596-1', 'auto'); ga('set', 'anonymizeIp', true); ga('send', 'pageview'); } Privacy Imprint